in the experience economy, the currency is emotion
We all talk about creating “unforgettable moments” and “making people feel something.”
It’s on every website and mission statement in the live entertainment industry — and it’s exactly what guests expect in return for their time and money.
But those expectations are rising.
Fail to deliver moments that resonate and the experience falls flat. Interrupt those moments with operational friction or over-commercialisation and the impact is lost.
With Cavea’s Live Experience Analytics you can nail the balancing act.
We measure what guests do and how they feel... live, in the moment... so you can design, optimise, and operate experiences with impact.
No more guesswork or clunky feedback surveys. Just unforgettable experiences for your guests, and unstoppable growth for your business.
“If we measure the wrong thing, we will do the wrong thing. If we don’t measure something, it becomes neglected”
Joseph E. Stiglitz, Nobel Prize Winning Economist
what we measure
mapping the emotional experience
Our wearable sensors track a sample of guests as they move around the site or venue. Capturing how they feel and what they do live, in the moment.
Emotional Impact
We capture second-by-second emotional arousal via Electrodermal Activity (EDA) signals. A tried-and-tested biomarker.
Friction & Frustration
Participants report frustrations at the click of a button as they navigate the site/venue throughout the event.
Behaviour & Engagement
We use Bluetooth Low Energy (BLE) to track where people go and what they do around the site.
What you get
Prove performance, improve impact
Actionable metrics, beautiful visualisations and sharp insights that drive real business impact:
CONTENT
Understand the shape of your core experience and gain insight into how to create the peaks and lulls that deliver an unforgettable show.
OPERATIONS
Identify problem areas and low hanging fruit to reduce friction. Map how emotional engagement flows throughout the site and across the timeline.
Commercial
Prove performance to partners or clients and drive growth strategies across ticketing, sponsorship, merchandising and F&B.
Who we're for
use cases across the experience economy
Every experience is different. We create tailored measurement solutions fine-tuned to your format and what you want to learn.
-2.png?width=130&height=102&name=Cavea%20Logo%20Option%201%20(6)-2.png "Cavea Logo Option 1 (6)-2")
.png?width=1200&length=1200&name=Untitled%20design%20(5).png)
.png?width=1200&length=1200&name=Untitled%20design%20(9).png)
.png?width=1200&length=1200&name=Untitled%20design%20(1).png)